Klarna’s AI Chatbot Handles 700 Staff Workload, Cuts Customer Service Response Time to Two Minutes

Klarna’s AI chatbot now does the work of 700 humans in just 2 minutes—while saving $40M yearly. Human agents aren’t thrilled.

How AI Chatbots Are Transforming Customer Service

AI chatbots don’t sleep, speak 100+ languages, and handle thousands of queries at once. Your human service team can’t compete anymore.